Jetts 24 Hour Fitness
Engineering a high-performance digital ecosystem for a global fitness leader. We united dual audience funnels—seamless local club discovery for everyday members and high-converting franchise pathways for business investors—into a unified, blazing-fast platform.
Transforming Member Experience & Digital Access
Re-engineering Jetts 24 Hour Fitness's digital infrastructure to seamlessly bridge mobile engagement with physical club visits.
Smart Access Control
Integrated secure keyless mobile entry protocols for frictionless 24/7 club check-ins.
Automated Onboarding
Replaced manual front-desk queues with self-service digital membership registration.
Cloud Performance Stack
Transitioned legacy servers to a high-speed serverless architecture with 99.99% uptime.
Performance at Scale
Real-time telemetry measuring user engagement and operational efficiency across all franchise locations.
App Check-In Speed
Average biometric/BLE authentication latency
Digital Membership Growth
Increase in online sign-ups post-redesign
Infrastructure Uptime
Global cloud gateway stability metric
01. The Challenge
Before the redesign, Jetts faced critical digital roadblocks that fragmented their user experience:
-
✕Dual Audience Friction: Balancing everyday gym-goers searching for local clubs and corporate investors exploring franchise opportunities on a single platform.
-
✕Fragmented Location Discovery: Users struggled with slow navigation, making it tedious to find nearby gym locations and active reviews.
-
✕Underperforming Conversion Paths: Franchise inquiries and membership sign-ups were lost due to unclear CTA funnels.
02. Our Solution
We architected a high-performance, conversion-driven digital platform tailored to scale brand authority:
-
✓Custom UI/UX Architecture: Dynamic, high-energy visual design built to engage fitness enthusiasts while building deep trust with business investors.
-
✓Three Core Conversion Funnels: Purpose-built user journeys guiding visitors smoothly to find a gym, read local reviews, or submit franchise inquiries.
-
✓Advanced Location Mapping & Speed: Integrated interactive gym locators and blazing-fast WordPress performance to eliminate friction and maximize conversions.
03. Key Performance & Growth Impact
Measurable outcomes generated for Jetts 24 Hour Fitness through strategic UI/UX redesign.